Terms and Conditions

Welcome to Akiiki Gorilla Adventures! By using our website and booking our tours, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any bookings.

1. Acceptance of Terms

By accessing and using the Akiiki Gorilla Adventures website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Booking and Payment

All bookings must be made through our website or authorized agents. A deposit is required to secure your booking, with the balance payable prior to the commencement of the tour. Payment methods and schedules will be provided during the booking process.

3. Cancellation and Refund Policy

If you need to cancel your booking, please notify us as soon as possible. Our cancellation and refund policy is as follows:

Refunds will be processed within 30 days of receiving the cancellation request.

4. Changes to Bookings

If you need to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate changes, but cannot guarantee availability. Additional charges may apply.

5. Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance to cover personal injury, medical expenses, and loss or damage of personal belongings.

6. Health and Safety

Your safety is our priority. Clients must inform us of any pre-existing medical conditions or special requirements at the time of booking. We reserve the right to decline participation if we believe a client’s health or safety may be at risk.

7. Liability

Akiiki Gorilla Adventures and its employees, affiliates, and agents are not liable for any injury, loss, damage, or expenses incurred by clients during the tour. Clients participate at their own risk.

8. Use of Website

Users must use our website for lawful purposes only. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Akiiki Gorilla Adventures and is protected by international copyright laws. Unauthorized use of this content is prohibited.

10. Privacy Policy

We value your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

11. Governing Law

These terms and conditions are governed by the laws of Uganda Tourism Board (UTB). Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Uganda.

12. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website constitutes acceptance of any changes.

If you have any questions about these Terms and Conditions, please contact us at info@akiikigorillaadventures.com.